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Cameroon Public Utilities Forum
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AES-SONEL is the energy company authorized to supply electricity in Cameroon. The company is mostly present in urban areas. Those who have access to its services (less than 15 percent of Cameroon's population) report low levels of satisfaction. Problems raised include: frequent blackouts; low voltage; high bills; delays in billing; long waits at bill payment counters; demand from AES-SONEL workers for extra sums of money from customers to render services; inadequate explanation of AES-SONEL contracts with customers; and, lack of information on how to claim compensation for damages resulting from electricity service disruptions. The rest of the population in Cameroon still has to make do with petrol or diesel generators, bush (kerosene) or battery powered lamps, candles and firewood for lighting. Meantime, authorities continue to report high costs of investments to generate electricity, lay transmission lines and provide the power conditioning units required to suit the various load demands of people in Cameroon! How credible? We are always interested in your views on or experiences with AES-SONEL and other electricity or lighting supply initiatives, to help develop the policies, laws and other resources that are now needed in Cameroon, to expeditiously electrify every home at the least possible cost. Please let us know your electricity or lighting supply views and experiences. Click here to contact us. |
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Cameroon Public Utilities Forum is a project initiative of EITD Research (Research for
Enterprise, Industries, Technology and Development)
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